Running News

How to Shop Totalsports Online

April 1, 20209:33


Purchase your next workout outfit, running shoe, replica jersey and more with Totalsports online!

In 10 easy steps you will be able to get your sporting goods delivered to you in the comfort of your own home or at any location convenient for you.

Watch our video on how to shop at Totalsports online:

Step 1:

 

Whether you looking for something specific or just “window shopping”, browse our range of products on our online store. On our site our products are listed under relevant categories such as men, women, kids, running shoes, sweats & jackets, sports watches etc. You will also be able to filter landing pages by brand, price, availability, surface, colour and size.

If you already have something in mind you can always type the product/keyword in the search bar and all related searches will pop up for your convenience.

Step 2:

 

Once you have selected an item you like, select your size, quantity and click add to bag. Once this is done the product will automatically be added to your online shopping bag or cart.

Step 3:

 

If you are done browsing/shopping and wish to purchase the products you have selected. Navigate and click the bag icon on the top right hand side of your screen. Here you will be able to view your bag and follow the checkout process.

Step 4:

Before clicking secure checkout, please make sure you have the correct products in your bag, in terms of size and quantity.  If all is correct then proceed to click secure checkout.

Step 5:

In this step if you have an online account with us you can login, if not you can create a profile with us for future checkout convenience.

If you forgo to do the above you can always click continue without logging in.

Step 6:

In this step you will fill out delivery information. For your convenience we have various delivery options. If your basket size is over R500 we offer free delivery to any location of your choosing in 3-5 working days. We also offer a free click & collect service to a pargo point located near you.

Please note during the SA lockdown period any orders placed online will come with free delivery. We Expect To Start Deliveries From 20 April Onwards. For Purchases Made In Stores Or Online, We Are Extending The Returns Deadline By The 21 Days We Are On Lockdown.

Step 7:

Complete your personal details, please make sure you place current and up to date contact information for you to receive important information about your online purchase and tracking capabilities.

Step 8:

TFG offers you a variety of payment options. From account and credit or debit card using your VISA or Mastercard to gift card, Snapscan and EFT, we keep all of your online transactions safe and secure. Besides keeping your money safe in our online payment environments using Digicert SSL, we also ensure that your personal information is managed confidentially and your privacy respected.

We also make use of 3D Secure for any Credit and Debit card transactions to ensure that payments are officially authorised through your bank’s website via a One Time Pin (OTP).

Step 9:

Once we have processed your payment, please wait for your order confirmation in your inbox.

Step 10:

Throughout the delivery of your product you will receive updates on where your order is, when it is being dispatched and once you get it.

If you have any problems with your Totalsports online shopping experience please contact our online team on 0860 834 834 or on onlineshop@tfg.co.za.

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